Composable Customer Experience
best-of-breed CX platforms for your business challenges
Composable Customer Experience or Composable Commerce is a modular ecosystem that gives you the freedom to set up your own e-commerce from back-end to front-end. By choosing your preferred technologies from a wide range of CX solutions, your e-commerce will evolve alongside your business insights and customer needs and help you achieve unique and best-in-class user experiences.
Create your ideal user experience
When it comes to business challenges, there's no one-size-fits-all solution. As a company, you decide what you want to emphasise in your digital journey with the aim of crafting a unique user experience and custom contact approach. This will help you engage customers with your brand by creating an unrivalled online experience tailored perfectly to their needs – when, where and how they want it!
Only build what your company and your users really need
With Composable Commerce you are no longer dependent on one solution – you’re free to choose a custom growth strategy. Start with an out-of-the-box option and then evolve towards smart architectural solutions based on new insights. The best-of-breed CX software will help you meet your business needs, which in turn will allow you to build the business you want. More importantly, it will help you craft unique and best-in-class user experiences.
Align your customer experience with your business objectives
Your company’s needs and goals may change over time and your digital commerce environment will change along with it. Elision can help you adapt your customer experience with the following solutions:
- E-commerce
- Marketing automation
- Content
- Search, merchandising & discovery
- Marketplace
- Customer Data Platform (CDP)
- Product Information Management (PIM)
- Digital Asset Management (DAM)
- Customer Relationship Management (CRM)
According to Gartner: ‘By 2023, organisations that adopted a Composable Commerce approach will outpace the competition by 80% in the speed of new feature implementation.
More companies are seeing the advantages
Speed-to-market
Modular solutions
Specific
Best-in-class technologies
Unique
Tailored to your company
Performance
High-performing
Flexibility
Extensive integration options
Scalability
Extra support during peak times
Sustainable
Unlimited development (based on your tech stack)
Cost-effective
Limited investment
Headless and Composable Commerce
Composable Commerce goes beyond e-commerce
Headless allows you to split your back-end and front-end (your business processes and logic from your display). The advantage of this is a stable back-end and an agile front-end.
Composable Commerce also splits the back-end services. With Composable Customer Experience, you have the freedom and flexibility to build a user-friendly experience and to quickly integrate with existing and custom API-driven back-end services. You can literally build your commerce stack with any best-of-breed platform.
Elision is happy to help you with your Composable Commerce tech stack
As a full-service CX partner, we help companies transition to a more sustainable customer experience management by offering proactive support. We select from our extensive portfolio of SAP CX and other best-of-breed platforms for commerce solutions that will take your digital experience to the next level. Composable Commerce is more than just linking APIs, it's about streamlining your commerce.