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Lees verderSAP CX Expert in de Benelux
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Succesvolle implementaties
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The challenge
Until 2022, Medi-Market’s e-commerce presence was limited, with most of its focus on physical stores. With increasing competition and consumer demand for online shopping, the company needed to:
- Expand its webshop offering
- Improve product search and discovery
- Enhance the digital customer experience
- Stabilize legacy systems
- Empower its marketing team with better tools
Succesvolle implementaties
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Stabilisation of core systems
The legacy webshop was running on an outdated version of SAP Commerce, leading to performance issues and limitations in feature development. We upgraded the platform and resolved critical issues without disrupting ongoing operations.
A trusted partnership
The collaboration with Medi-Market is a testament to Elision’s personal and transparent approach. Despite the challenges, the joint effort has laid the foundation for a robust digital future. We’re proud to support their ongoing growth and innovation in the online pharmacy space.
Elision begeleidt je graag met je Composable Customer Experience
Let's talkWe love working with Elision because they stay true to their values. They are experts in their field, they critically reflect on problems to find the best possible solution, and they follow up on issues properly. Their expertise and openness inspired a lot of trust.
Valérie Van Kerckvoorde
E-commerce Manager, Medi-Market
Elision as your trusted partner
With over 33 successful SAP Commerce Cloud projects, Elision is one of the most experienced partners in the Benelux region. As a SAP CX Gold Partner and member of the MACH Alliance, we focus on flexible, composable solutions that scale with your business.
Our team blends technical depth with CX strategy to deliver fast, tailored implementations — whether for complex B2B needs or omnichannel B2C rollouts. We don’t just deliver platforms — we build long-term value through agile execution and ongoing support.
Trusted by enterprises for our speed, technical strength, and focus on real business outcomes.
View caseNo Author We love working with Elision because they stay true to their values. They are experts in their field, they critically reflect on problems to find the best possible solution, and they follow up on issues properly. Their expertise and openness inspired a lot of trust.
LEFT ALIGN LEFT TEXT Our solution
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Elision worked closely with Medi-Market to develop a pragmatic, phased approach, focused on creating stability before driving innovation.
- Elision worked closely with Medi-Market to develop a pragmatic, phased approach, focused on creating stability before driving innovation.
- Elision worked closely with Medi-Market to develop a pragmatic, phased approach, focused on creating stability before driving innovation.
- Elision worked closely with Medi-Market to develop a pragmatic, phased approach, focused on creating stability before driving innovation.
Medi-Market is a rapidly growing pharmacy group known for its wide range of health and wellness products. Originally focused on physical retail, the company aimed to expand its digital presence in response to evolving consumer behavior.
A digital remedy for modern pharmacy needs
Medi-Market brings the in-store pharmacy experience online with a more personalised and relevant customer journey.
A digital remedy for modern pharmacy needs
Medi-Market brings the in-store pharmacy experience online with a more personalised and relevant customer journey.
Why SAP Commerce Cloud?
Fast time to market with prebuilt accelerators
Fast time to market with prebuilt accelerators
Fast time to market with prebuilt accelerators
Fast time to market with prebuilt accelerators
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Elision is happy to guide you with your Composable Customer Experience
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Unlock the full potential of Emarsys
Want to learn more about how SAP Emarsys can help your business achieve growth and deliver personalized experiences to your customers? Visit our Emarsys CX solution page to discover how our expertise in digital transformation and customer experience can help you unlock the full potential of the Emarsys platform.
"After migrating to the Emarsys platform we were looking for a partner to help us unlock the full potential of the platform and help us bring our customer retention strategy to live, while being able to connect to our company’s agile way of working. With Elision we found this partner. They supported our strategy and growth while working closely with the team and finding suitable solutions for the various questions and ideas we have."
Leonie Jonker
Senior Manager Retention Europe, Paula's Choice Skincare
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How WaterBear Network enhanced user engagement with SAP Emarsys
In order to reach and attract as many potential members and offer them a tailored selection of content matching their interests, in 2022 WaterBear Network, in collaboration with Elision, chose SAP Marketing Cloud for their email marketing campaigns.
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